Motobecane USA Warranty
IN THE RARE OCCURENCE OF A DEFECT
At Motobecane USA, we are proud to produce the highest quality bicycles available and back them up with one of the best warranties in the bicycle industry. High grade bikes rarely have manufacturing defects, few cyclists ever encounter a defective bicycle, and Motobecane USA has quality control that almost completely eliminates defects
ONE HUNDRED YEARS
All frames made of Titanium.
TWENTY YEARS
All frames made of Steel. Steel forks.
TEN YEARS
All frames made of Aluminum.
FIVE YEARS
All original components. Excluding Shimano, SRAM, Mavic, Ritchey, Avid, FSA.
ONE YEAR
Paint, decals. Carbon Fiber frames. All Shimano, SRAM, Mavic, Ritchey, Avid, FSA components.
LIFETIME REPLACEMENT
NO-FAULT / CRASH REPLACEMENT POLICY
All Carbon frames and parts.
Evaluating damage to carbon fiber parts requires more technology than is needed to inspect metal parts; and in many cases it is impossible to judge the reason for damage to carbon fiber. Motobecane USA will replace any carbon frame or part damaged for any reason at below dealer cost. For example, if you crash or damage a $1200 carbon frame, a comparable replacement can be supplied for under $400. If you crash or impact your bike we strongly encourage you to replace the part, even without sign of damage. If such a crash or impact occurs, Motobecane USA offers a crash replacement program for frames, forks; greatly reducing any replacement cost. To take advantage of this program, contact us via email for full details.
WARRANTY REGISTRATION
No registration of warranty is required. Simply retain a copy of the original receipt showing purchase from an authorized dealer. Present this receipt along with ones warranty claim.
WARRANTY DETAILS
This warranty is void in its entirety by any modification of the frame, fork, components, removal of decals or any signs of bending/denting thereof. Bent or dented components, frame or fork would indicate abuse beyond the design of the bicycle
LIMITATIONS
This warranty is expressly limited to the repair or replacement of a defective item with a comparable item and is the sole remedy of the warranty. The choice of either repair or replacement is solely decided by Motobecane USA. Warranty starts from the date of purchase, applies only to the original owner, cannot be transferred and does not apply to bicycles used by professional racers.
Motobecane USA is not responsible for incidental or consequential damages. Some states do not allow the exclusion of incidental or consequential damages, thus the above exclusion may not apply to you.
THIS WARRANTY DOES NOT COVER: Normal wear and tear, improper assembly or follow-up maintenance. Installation of parts or accessories not originally intended for, or compatible with, the bicycle as sold. Damage or failure due to accident, misuse, abuse, or neglect. For example: stripped threads/lockrings, rounded bolts, flat tires/tubes, worn grips, cables, housing, broken spokes, corrosion etc. Labor charges for part replacement or changeover. Transport, shipping,insurance charges. Cosmetic items such as but not limited to; chipped paint, scratched decals etc.
CLAIMS and RIGHTS
Claims under this warranty must be made through an authorized Motobecane USA dealer or directly through Motobecane USA. Proof of purchase is required before a warranty claim may be processed. Submission and inspection of the whole and complete bicycle can be required at sole option of Motobecane USA. Disassembled parts/bicycles are not warranteed. Warranty duration and detail may differ by frame type and/or by country.
This warranty gives the consumer specific legal rights, and those rights may vary from place to place. This warranty does not affect the statutory rights of the consumer.