At Motobecane USA, we are proud to produce the highest quality bicycles available and back them up with one of the best warranties in the bicycle industry. High grade bikes rarely have manufacturing defects, few cyclists ever encounter a defective bicycle, and Motobecane USA has quality control that almost completely eliminates defects
All Bikes (Frames + Parts) Covered for a FULL Year from date of purchase against defects PLUS BONUS MotoArmor Warranty By Frame Material:
All Titanium frames that remain unaltered from delivered condition.
All Steel frames, forks that remain unaltered from delivered condition.
All Aluminum frames that remain unaltered from delivered condition.
All original components unaltered from delivered condition. Excluding Shimano, SRAM, Mavic, Ritchey, Avid, FSA etc.
Paint, decals, unaltered. Components such as but not limited to WTB, Rockshox, Shimano, SRAM, Ritchey, FSA, Vuelta, etc. are covered by their own manufacturers warranties. Please see their sites for details.
All Carbon frames and parts unaltered from delivered condition. Regardless of reason for damage (no-fault) comparable replacements available at current wholesale prices. Evaluating damage to carbon fiber requires more technology than metal. In many cases it is impossible to judge the reason for damage to carbon fiber. With trade-in of old frame/part, purchase a replacement at current wholesale prices. Example: if you crash or damage a $1200 carbon frame, a comparable replacement can be supplied for around $400. If you crash or impact your bike we strongly encourage you to replace the part, even without sign of damage. If such impact occurs, Motobecane USA offers a crash replacement program for frames, forks; greatly reducing any replacement cost. To take advantage of this program, contact us via email for full details.
No registration of warranty is required. Simply retain a copy of the original receipt showing purchase from an authorized dealer. Present this receipt along with ones warranty claim.
This warranty is void in its entirety by any physical/cosmetic alteration of the frame, paint, decals, components or any signs of bending/denting thereof. Bent or dented components, frame or fork would indicate abuse beyond the design of the bicycle.
This warranty is expressly limited to the repair or replacement of a defective item with a comparable item and is the sole remedy of the warranty. The choice of either repair or replacement is solely decided by Motobecane USA. Warranty starts from the date of purchase, applies only to the original owner, cannot be transferred and does not apply to bicycles used by professional racers.
Motobecane USA is not responsible for incidental or consequential damages. Some states do not allow the exclusion of incidental or consequential damages, thus the above exclusion may not apply to you.
THIS WARRANTY DOES NOT COVER: Normal wear and tear, improper assembly or follow-up maintenance. Installation of parts or accessories not originally intended for, or compatible with, the bicycle as sold. Damage or failure due to accident, misuse, abuse, or neglect. For example: stripped threads/lockrings, rounded bolts, flat tires/tubes, worn grips, cables, housing, broken spokes, corrosion etc. Labor charges for part replacement or changeover. Transport, shipping,insurance charges. Cosmetic items such as but not limited to; chipped paint, scratched decals etc. Items purchased prior to 1/1/1989.
Claims under this warranty must be made through an authorized Motobecane USA dealer or directly through Motobecane USA. Proof of purchase is required before a warranty claim may be processed. Submission and inspection of the whole and complete bicycle can be required at sole option of Motobecane USA. Disassembled parts/bicycles are not warranteed. Warranty duration and detail may differ by frame type and/or by country.
This warranty gives the consumer specific legal rights, and those rights may vary from place to place. This warranty does not affect the statutory rights of the consumer.